Shipping policy
Shipping Policy
At Trevonaq, we are committed to providing a smooth and reliable shopping experience. Each order is carefully processed and shipped with trusted carriers.
Processing Time
Orders are typically processed within 2–5 business days after payment confirmation.
Shipping Time
Estimated delivery times:
- Standard Shipping: 7–15 business days
- International Shipping: 15–20 business days
Please note that delivery times may vary depending on destination, customs procedures, weather conditions, and carrier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. Please allow 3–7 business days for tracking updates to appear.
Customs & Duties
Customers are responsible for any customs fees, import duties, or taxes that may apply according to their local regulations.
Delayed Orders
While we strive to deliver your order within the estimated timeframe, unexpected delays may occur due to circumstances beyond our control. If your order has not arrived within 30 business days, please contact our support team and we will assist you.